Privacy Policy

1. Introduction
Luca Castelli SA, with registered office at Via San Gottardo 28, CH-6532 Castione, Switzerland, is committed to protecting the confidentiality and security of the personal data of its customers, users and collaborators. This policy has been prepared in accordance with the Federal Act on Data Protection (nFADP) and Regulation (EU) 2016/679 (GDPR) to ensure transparency on the processing of personal data.

2. Data Controller
The data controller is:
Luca Castelli SA
Via San Gottardo 28, CH-6532 Castione
Email: media@lucacastellisa.ch
Phone: +41 91 829 43 31

3. Types of data collected
We process the following categories of personal data:

  • Identification and contact data (name, surname, address, email, telephone, etc.) provided voluntarily.
  • Browsing data (IP address, log data, browser and device type) collected automatically.
  • Other data (e.g. information contained in enquiries, subscription to newsletters or surveys).

4. Purposes of the processing
Personal data are processed for:

  • Provide the requested services and manage the contractual relationship.
  • To comply with legal and tax obligations.
  • Improve your experience of using the site.
  • Send promotional communications only with your prior explicit consent.

5. Legal basis of the processing
Treatment is based on:

  • Explicit consent of the data subject (Art. 6, para. 1, lit. a GDPR).
  • Performance of a contract (letter b).
  • Legal obligations (letter c).
  • Legitimate interest (letter f), balanced with the rights of the data subjects.

6. Processing methods and security measures
The processing is carried out using electronic and manual tools, with appropriate technical and organisational measures to ensure the security, confidentiality and integrity of the data.

7. Data Retention
The data will be retained for the period strictly necessary for the purposes indicated or for the time required by applicable legal obligations and regulations. In particular, the data collected for sending the newsletter (such as the email address) will be processed and stored until the consent is withdrawn by the data subject.

8. Communication and transfer of data
Data can be shared with:

  • Our technical and professional service providers (for example, email marketing management platforms, cloud service providers, consultants), who act as data processors on our behalf
  • Competent authorities, if required by law.
  • Non-EU/EEA countries only if they guarantee an adequate level of protection (adequacy decisions or standard contractual clauses, Art. 46 GDPR).

9. Rights of the data subjects
In accordance with the nFADP and the GDPR, the data subject has the right to:

  • Access your data.
  • Ask for it to be rectified or deleted.
  • Restrict or object to processing.
  • Receive data in a portable format.
  • With specific reference to the newsletter, the right to withdraw consent can be exercised at any time and easily through the appropriate unsubscribe link present at the bottom of each promotional communication received.
    Requests should be addressed to the contacts in point 2

10. Changes to the Privacy Policy
We reserve the right to update this policy for regulatory adjustments or operational changes. Changes will be posted on the website.

11. Contact
For questions or to exercise your rights:
Luca Castelli SA
Via San Gottardo 28, CH-6532 Castione
Email: media@lucacastellisa.ch
Phone: +41 91 829 43 31

Cookies Policy

1. Introduction
This policy describes the use of cookies on the Luca Castelli SA website in accordance with Swiss legislation and Regulation (EU) 2016/679 (GDPR), including the ePrivacy directives.

2. What are cookies?
Cookies are text files that a site sends to your browser to improve the user experience and collect statistical data.

3. Types of cookies used

  • Technical cookies: essential for the operation of the site.
  • Analytical cookies: they collect aggregate information on the use of the site (e.g. Google Analytics).
  • Marketing/profiling cookies: used to personalize content and advertisements, subject to consent.

4. Cookie management
You can:

  • Accept or reject some or all cookies.
  • Configure your preferences via the home banner or browser settings.
  • Withdraw consent at any time.

5. Consent
Consent to the use of non-essential cookies is requested when accessing via banners, in accordance with EU legislation.

6. Changes to the Cookies Policy
Any updates will be published promptly on the website.

7. Contacts
For further information:
Luca Castelli SA
Via San Gottardo 28, CH-6532 Castione
Email: media@lucacastellisa.ch
Phone: +41 91 829 43 31

In particular, the data collected for sending the newsletter (such as the email address) will be processed and stored until the consent is withdrawn by the data subject.