Privacy Policy

1. Introduction
Luca Castelli SA, located at Via San Gottardo 28, Ch-6532 Castione, is committed to protecting the confidentiality and security of the personal data of its customers, users and employees. This notice, prepared in accordance with the New Swiss Data Protection Act (nLPD), describes how personal data is collected, used, stored and protected.

2. Data controller
The data controller is:
Luca Castelli SA
Via San Gottardo 28, Ch-6532 Castione
Email: media@lucacastellisa.ch
Phone: +41 91 829 43 31

3. Types of data collected
The Company collects and processes the following personal data:

  • Identifying and contact data: first name, last name, address, email, phone number, etc., voluntarily provided by the data subject.
  • Browsing-related data: IP address, log data, device and browser information, collected automatically when visiting the website.
  • Other data: any additional information provided directly or through interactions (e.g., requests for information, participation in surveys or newsletters).

4. Purposes of Processing
Personal data are processed for the following purposes:

  • Handle requests and provide services requested by users and customers.
  • Fulfilling contractual and legal obligations.
  • Improve user experience and optimize website functionality.
  • Manage communications, outreach activities and, if expressed consent, marketing and information activities.

5. Legal basis for processing
Data processing is based on:

  • The explicit consent of the data subject, where required.
  • The performance of a contract or legal obligations to which Luca Castelli SA is subject.
  • The legitimate interest of the Company, while respecting the fundamental rights of the data subjects, as provided by the nLPD.

6. Processing methods and security measures
Personal data are processed using manual, computer and telematic tools, adopting appropriate technical and organizational measures to protect the information from unauthorized access, alteration, disclosure or destruction. Access to data is restricted exclusively to authorized and trained personnel.

7. Retention of data
Personal data are retained for the time strictly necessary to achieve the purposes for which they were collected or in any case for the time required by current legislation and contractual and legal obligations.

8. Disclosure and dissemination of data
Personal data will not be disclosed to third parties, except:

  • Fulfillment of legal or regulatory obligations.
  • Performance of assignments of a technical, accounting or administrative nature by third parties in which appropriate contractual clauses and security measures are provided.
  • International transfers, made only when adequate safeguards are in place that meet the requirements of the nLPD.

9. Rights of Data Subjects
In accordance with the nLPD, data subjects may exercise the following rights:

  • Access: obtain confirmation of the existence of one’s data and request information about processing.
  • Rectification: request correction of inaccurate or incomplete data.
  • Deletion: request deletion of data, unless there are legal obligations to the contrary.
  • Limitation of processing: request restriction of processing under certain circumstances.
  • Opposition: object to data processing for legitimate reasons.
  • Portability: receiving the data in a structured, commonly used format and transmitting it to another data controller.
    To exercise these rights, data subjects may send a request to the addresses listed in section 2.

10. Modifications to the Privacy Policy
Luca Castelli SA reserves the right to modify this Privacy Policy at any time, in case of legislative changes or evolutions in the way data is processed. Changes will be promptly communicated through the website and, if necessary, through appropriate notifications to those concerned.

11. Contact
For information, requests, or exercise of rights regarding personal data, please contact:
Luca Castelli SA
Via San Gottardo 28, Ch-6532 Castione
Email: media@lucacastellisa.ch
Phone: +41 91 829 43 31

Cookies Policy

1. Introduction
This Cookies Policy describes the use of cookies on Luca Castelli SA’s website, in accordance with Swiss law and best practices in cookie management.

2. What are cookies
Cookies are small text files that are stored on the user’s device during browsing, useful for:

  • Ensuring the proper functioning of the site.
  • Collect information on traffic and usage patterns.
  • Personalize content and advertisements, subject to consent.

3. Types of cookies used

  • Technical cookies: essential for the operation of the site and the provision of requested services.
  • Analytics/statistical cookies: collect aggregate data about site usage to improve site performance and user experience.
  • Marketing cookies: with prior authorization, they enable the delivery of personalized content and advertising in line with the user’s interests.

4. How to manage cookies
Users can manage cookie settings through their browser options. You can:

  • Accept all cookies.
  • Reject cookies or be notified when they are sent.
  • Delete cookies already installed.
    Please note that disabling cookies may limit some site functionality.

5. Consent to the use of cookies
By using the website, you consent to the use of cookies in the manner described in this policy. You can change your cookie settings at any time via your browser.

6. Changes to the Cookies Policy
The Company reserves the right to change this Cookies Policy. Any updates will be posted on the website and, if necessary, communicated to users.

7. Contact
For more information regarding the handling of cookies or to exercise your rights, please contact:
Luca Castelli SA
Via San Gottardo 28, Ch-6532 Castione
Email: media@lucacastellisa.ch
Phone: +41 91 829 43 31